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Cancelations & Refunds
Jessica Sankar avatar
Written by Jessica Sankar
Updated over a week ago

At UpGrow, understand the value of delivering tangible results for your Instagram growth. Our commitment to your satisfaction is unwavering, which is why we have laid out a straightforward refund policy that puts your peace of mind at the forefront. 🤝

Cancellations: Flexibility at Your Fingertips

We understand that circumstances may change, and your Instagram growth strategy may need to adapt accordingly. With this in mind, we provide the flexibility to cancel your subscription at any time. To cancel your subscription, simply reach out to our support team, and they will guide you through the seamless cancellation process.

Real Growth Guarantee: What Does It Mean for You?

At UpGrow, we are dedicated to helping you achieve your Instagram growth goals. Our Real Growth Guarantee sets the standard for the quality of service we provide. It's our promise to you that we will work tirelessly to bolster your Instagram presence, enhance engagement, and expand your reach. We firmly believe in the effectiveness of our methods, and our track record speaks for itself.

Our Real Growth Guarantee promises net positive Instagram growth within the first 7 days of starting your account's growth. ✅

Understanding Refunds: Your Assurance of Satisfaction

Should you find yourself not noticing net-positive growth after the first 7 days, we offer a simple and hassle-free solution — a full monthly refund. That's right! If you notice that we have fallen short of the 7-days growth guarantee we've set, you have the right to request a full refund for that month.

Please note that the growing your Instagram account organically involves a complex, multifaceted process that includes: paid-advertising campaigns, collaborative efforts, account strategy planning and many others. Due to the depth and dedication involved in these processes, we do not offer refunds beyond 7 days from the beginning of your subscription. In order to treat everyone equally, no exceptions will be made. More information can be found in our Terms of Service.

How to Request a Refund: A Quick Step-by-Step Guide

Requesting a refund with UpGrow is a breeze. Just follow these simple steps:

  1. Visit our website and log in to your account.

  2. Navigate to the Live Chat widget (in the bottom-right of the screen) or the 'Contact Us' page.

  3. Select the option for 'Cancelation Request' and fill out the necessary details.

  4. Describe the reasons for your dissatisfaction in the provided form.

  5. Submit the form, and our dedicated support team will handle the rest.

  6. You can also reach out to us via Live chat and provide your Invoice ID.

Our team will review your request promptly and ensure that your concerns are addressed with the utmost care and attention.

Your Trust Matters: We're Here for You

At UpGrow, we value the trust you place in us to enhance your Instagram journey. Your satisfaction and success are at the heart of everything we do. With our clear and transparent refund and cancellation policy, you can rest assured that your experience with UpGrow will always be met with the utmost care, dedication, and integrity.

Get started with UpGrow for free, and let us help you grow your Instagram presence like never before!

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